Privacy Policy

Effective Date: 3/3/2026

1. Introduction

Dusk Hosting LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://duskhosting.net.

Contact Information:

• Company: Dusk Hosting LLC
• Address: Castle Rock, CO 80108
• Email: support@duskhosting.net
• Phone: +1 (720) 262-7807

2. Information We Collect

We collect information you provide directly to us and information we collect automatically when you use our services.

Personal Information We Collect:

• Name and contact information
• Email addresses
• Phone numbers
• Payment information
• IP addresses
• Cookies and tracking data

How We Collect Information:

• Registration forms
• Contact forms
• Customer support
• Surveys and feedback

3. How We Use Your Information*

We use the information we collect for the following purposes:

• Provide services
• Process payments
• Customer support
• Analytics and insights
• Security and fraud prevention

4. Third-Party Services*

We use the following third-party services that may collect information about you:

Payment Processors: Stripe
Web Hosting Panel: Plesk
Domain Provider: NameSilo

We may use additional service providers to support our operations, including but not limited to: infrastructure providers, email delivery services, security vendors, analytics providers, and customer support tools.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and to improve our services.

Types of Cookies We Use:

• Essential cookies (required for basic functionality)
• Cookies related to your login sessions for various services that we utilize

TYou can control cookies through your browser settings.

6. Data Retention

We retain your personal information for indefinitely or as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Data Security

We provide basic security measures to secure your data. However, by sending data to, receiving data from, or otherwise utilizing our website or related services, you acknowledge that no security system is folproof, and that Dusk Hosting LLC shall not be held liable in any capacity for any security incidents including malware, hacking, data loss, data exposure, or otherwise.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

Under CCPA (California Residents):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination

To exercise these rights, please contact us using the information provided above.

9. Children's Privacy

We may collect information from users under 18 with parental consent. We take additional steps to protect the privacy of minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: support@duskhosting.net
• Phone: +1 (720) 262-7807
• Address: Castle Rock, CO